Privacy notice

Luxembourg For Finance (hereafter “LFF”, “we”, “us”, or “our”), acting as data controller, uses your personal data in order to provide you with a better experience and ensure that the marketing material we send to you reflects your personal preferences.

LFF respects and values privacy so when it comes to you, we are committed to protecting and processing your personal data only in accordance with relevant data protection legislation and good data processing practices.

In this Privacy Notice we explain how we collect, use, share, protect and keep information about you as well as the rights to which you are entitled in this respect.

Please take a moment to familiarise yourself with our privacy practices.

What information does lff collect?

For the purposes mentioned in this Privacy Notice, we collect the following groups of data concerning you:

  • Your basic identification and contact details: we may collect data about you such as your first and last name, email address, postal address, phone number, and other similar contact data, date and place of birth, gender, country, and preferred language;
  • Your business contact information: we collect data about you such as job function, job title, department, organisation name, size and location;
  • Your account information: you provide us with certain information when registering into and using our LFF Events application. This data may include for example event-related data and information concerning your preferences;
  • Information on how you use our website: we use cookies to collect data on how you use our websites and view our marketing emails. This may include for example information on which LFF’s website pages you have visited, how long you stayed on them, which items you clicked on and on your IP-address;
  • Information derived from your use of our services: we collect any information that you provide to us when subscribing to our event/marketing newsletter such as the abovementioned identification and contact details, but also your area of interest and your domain of expertise;
  • Photos taken at LFF events.

Further to the categories of data mentioned above, LFF guarantees that we neither request, collect nor process special categories of  personal data (i.e., personal information specifying criminal offences/convictions, medical or health conditions, biometric or genetic data, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual).

How does lff collect data?

This Privacy Notice applies to personal data, which is information that LFF collects from you and other third parties that specifically identifies you as individual. LFF may collect data in various manners:

  • Information that we automatically collect when you use our website and/or when you communicate with us: when you use our Website, we automatically collect, through Cookies, the following information: navigation and click-stream data; HTTP protocol elements; search terms. When you communicate with us , we also automatically collect your identification and contact details to respond to your queries and requests, and to send you marketing material that may be of interest for you.
  • Information that we collect when you use LFF’s services: we may collect and process your data when you use our services, for instance, when you enrol to attend an event. Examples of categories of such personal data can be found in the previous section.
  • Information we obtain from other sources: we also may periodically obtain personal information about you from business sponsors/partners and third-party sources where they are legally permitted to share such information with us.
  • Personal data when you apply online for employment: please refer to the HR section at the end of the document.

Why is data collected by lff?

LFF collects information about you so as to contact you concerning events, newsletters and other marketing material that we think may be of interest for you. We may also use personal data to develop our website and services and to measure the effectiveness of our marketing.

We use or may use your personal data for the following purposes (or as otherwise described at the point of collection) in line with the lawful basis under the General Data Protection Regulation (the “GDPR”):

  • To provide and deliver services to you (e.g. events and conferences)
    Processing is necessary for the performance of a contract with the data subject;
  • To conduct surveys
    Processing is necessary for the purposes of the legitimate interests pursued by the controller;
  • To secure and optimise the website experience
    Processing is necessary for the purposes of the legitimate interests pursued by the controller;
  • To provide marketing communications
    Processing is necessary for the purposes of the legitimate interests pursued by the controller.
  • To carry out the recruitment process
    Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • To secure and control the access to LFF’s premises
    Processing is necessary for the purposes of the legitimate interests pursued by the controller.
  • To otherwise enable us to fulfil our legal and contractual obligations
    Processing is necessary for compliance with a legal obligation.

Please note that your personal data will be processed for marketing purposes for as long as you want to receive marketing from us. You may object or opt-out of receiving marketing messages at any time. Furthermore, where required by applicable law, your prior consent will be obtained before sending you direct marketing.

Sharing your personal data

Your information will be shared internally for the purpose of managing our service to you. This includes all staff members of LFF.

LFF shares your personal data externally as necessary to render any service you have requested or authorised. For instance:

  • To service providers: we may need to share limited information with our service providers who assist us in providing services to you, who help us to prepare and send you our communications and/or process your responses. However, we will not allow these organisations to use your data for their own purposes and will take care to ensure that they keep your data secure. In fact, LFF’s policy is to maintain contracts with all third parties with whom we disclose/transfer personal information that restrict their access, use and disclosure of personal data. Service providers must, in fact, abide by our data privacy and security requirements.
  • To business sponsors/partners/co-organisers: we may share your personal data with our sponsors and partners and co-organisers when it comes to the management and organisation of events and conferences.
  • Luxembourg delegations: we may disclose/transfer your data to Luxembourg delegations when it comes to the management and organisation of events and conferences abroad.
  • Safety, security and compliance with law: we will access, transfer, disclose and preserve personal data to comply with applicable law and for reasons relating to national security. This may involve the sharing of your data with law enforcement, government agencies and other organisations.
  • Consent: we may share your data in other ways and for new purposes if you have asked us to do so and have consented to such sharing.

Those recipients may be located both in and outside the European Union. Your personal data will not be transferred to any country outside the European Union which does not ensure an adequate level of protection unless you gave us prior authorisation to do so or specific measures (adequate security measures such as model clauses) have been taken by us in order to ensure that the requirements of the applicable data protection law have been fulfilled.

Your rights

LFF seeks to ensure that you are able to exercise your rights at any time. LFF will address any request within the limits of its technical and organisational means.
These include:

  • Right to access your personal information: should you want to review the data we hold, collect and process about you, please let us know by contacting us.
  • Right to rectification: should the data we hold, collect and process about you be inaccurate or incomplete, you have the right to update such data at any time by contacting us.
  • Right to erasure: if at any time you decide you do not want us to retain any personal data we collected from you, you may request we delete your data by contacting us. We will take reasonable measures to comply with your request in accordance with applicable laws.
  • Right to restriction of processing: should you wish to exercise this right, please contact us. You have the right to restriction of processing only where in accordance with applicable laws.
  • Right to object: should you wish to exercise this right, please contact us. We will consider your objection and we will comply with it unless we have a compelling legitimate ground not to, as permitted by applicable law.
  • Right to data portability: you may have the right to have your personal data transmitted directly from us to another controller only when you have asked us to do so and have consented to such sharing, and when technically feasible. Should you wish to exercise this right, please contact us.
  • Right to lodge a complaint with the supervisory authority:  you have the right to lodge a complaint with the Commission Nationale pour la Protection des Données (the “CNPD”), where you believe that your data is being processed in a way that does not comply with the GDPR.

Please be aware that these rights are not always absolute and there may be some situations in which LFF may not be able to comply with your request.

Retention period of your data

LFF will only retain your personal data:

  • For as long as it is necessary for the purpose or purposes for which it was intended;
  • For the purposes of rendering or fulfilling the service requested by you;
  • For as long as required or permitted by law.

How we protect your data

LFF takes the security of your data seriously. LFF acknowledges your trust and is committed to protecting the data you provide to us. We maintain appropriate organisational, physical and technical security measures (including with respect to personnel, facilities, hardware and software, storage and networks, access controls, monitoring and logging, vulnerability and breach detection, incident response, encryption of personal data) to protect against unauthorised or accidental access, loss, alteration, disclosure or destruction of personal data.

Notification of personal data breach

LFF is committed to notifying you of any personal data breach by LFF, its processors, or any other third-parties acting on LFF’s behalf without undue delay, only where the personal data breach is likely to result in a high risk of breeching your rights and freedoms.

Changes to this policy

We reserve the right to amend this Privacy Notice from time to time to reflect changes in the law, our data collection and used practices, and to ensure it is accurate, complete and up-to-date. You are advised to check this Privacy Notice from time to time.

Cookie policy

In accordance with applicable data protection legislation, Luxembourg for Finance (hereafter “LFF”) hereby informs you that when using the website, mobile sites, or mobile apps (“Website”) of LFF, we may collect information by using ‘cookies’. By using our Website, you agree to our use of cookies for the purposes listed below in accordance with this Cookie Policy. You may refuse at any time the use of cookies by adapting the appropriate settings on your browser, but please note that this may affect your experience and ability to exploit the full functionality of the Website. This is further explained below.

What are cookies and how to they work?

Cookies are small bits of text that are downloaded to your computer or other internet enabled devices when you visit a website. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose. We collect a number of cookies from you for various reasons, not least to track our own performance – but also to let us serve you content tailored to your own specifications, hopefully improving your overall experience of the Website. Amongst other things, the cookies we use allow us to calculate how many visitors we have and how long they stay on our site.

Cookies can be classified in two different ways, by ‘life span’ and by ‘domain’. There are two types of cookies categorized by life span:

  • Session cookies to identify you and used as an element in the security of your session. These are deleted once the browser is closed and are therefore not saved on user’s device.
  • Persistent cookies which do remain stored on the user’s terminal device for a certain period of time or until it is deleted manually. Your browser sends these cookies back to the website every time you visit it again, so it can remember your preferences and tailor what you see on the screen.

When it comes to the domain, a distinction is made between:

  • First-party cookies that are all related to the same domain, being related to one single website.
  • Third-party cookies are kept by another domain, e.g. when accessing a file located on another web server.

What do we use cookies for?

Cookies are an important part of the internet. They make using websites smoother and affect lots of the useful features of websites. In general, the reasons why websites use cookies are threefold: (1) to recognize users, (2) to recall their preferences and (3) to assist users in a multitude of ways such as remembering data that was inputted before. Cookies are also employed for targeted advertising and to show relevant content based on user’s past researches.

Below you find a number of examples of how our Website seeks to improve your user experience:

  • Recalling if you visited the site before. If you are a first-time user, you might see different content compared to a regular user.
  • Remembering your preferences and settings, including marketing preferences
  • Remembering your specific preferences, such as if you filled in a survey, so you are not asked to do it again.
  • Enabling social media components, like Facebook or Twitter.

 Analytics

We like to keep track of what pages and links are popular and which ones do not get used so much to help us keep our sites relevant and up to date. It is also very useful to be able to identify trends of how people navigate (find their way through) our sites and if they get ‘error messages’ from web pages.

This group of cookies often called ‘analytics cookies’ is used to gather this information. Analytics cookies only record activity on the site you are on and they are only used to improve how a website works.

How to manage cookies?

As per European legislation, LFF requires prior consent of the user to store or access data in the form of cookies on the user’s terminal device. We therefore have a pop-up banner to inform you of the use and storage of cookies on your terminal device when visiting the Website for the first time. Unless you deleted the cookies stored on your device or they have expired, you will not encounter the pop-up banner again when visiting the Website another time with the same browser and device.

In general browsers are configured to automatically accept cookies from any website. However, your browser’s settings offer the possibility to manage cookies.

You can block them for example or choose to notify you when a cookie is being stored on your terminal device.

In this respect it is also possible to disable the cookies used by our Website so that no cookie may longer be stored and used. Note that this may however reduce the Website’s functionality and have an impact on the overall user experience. We therefore recommend adjusting your browser settings in a manner that the Website’s cookies are accepted.

Contact us

If you have any questions or concerns about our use of your information or regarding our Privacy Notice, you may contact us by sending an email or by writing to us at:

Luxembourg For Finance
12, rue Erasme
L-1468 Luxembourg
Grand Duchy of Luxembourg

Human resources and job application

Personal data that we collect when you apply online for employment: you may submit personal data through the use of our website to be considered for employment at LFF. Such information includes, amongst others, your name, your address, your phone number, your email address, experience, education, diplomas, job skills and other information contained on your curriculum vitae (CV) and/or your cover letter. LFF uses such data solely for consideration of your candidacy for employment, to communicate with you and to generate related correspondence, including offer letters and employment agreements. Such data may also be used, subject to applicable local laws, to conduct necessary background checks for compliance and other employment related purposes (including the assessment of your profile in view of the conclusion of a potential employment contract, to the extent permitted by applicable laws and regulations). Finally, LFF only retains such data for as long as is necessary to address your employment application and any questions that may arise regarding your application’s processing.